Astute IT | IT Support Specialists
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IT Support Specialists

Astute IT are Support Specialists with over 25 years experience in the IT industry, and have many satisfied customers all over Scotland. With our team of dedicated staff, we provide expertise to help you get the most out of your IT equipment and software.

Having provided remote and onsite IT support and services from our base in Edinburgh to a wide range of companies and organisations, we understand your IT support requirements, and when combined with our knowledge in systems design, network security and data backup, Astute IT, as IT support specialists, can ensure that your computer systems operate with the highest efficiency.

IT is critical to your business

Good IT ManagementAs with larger enterprises in the past, IT support and services are increasingly critical to the small business and the correct management of these can have a significant impact on the success of the business. Good IT management helps the business grow and profit; poor management can result in its demise. Statistics abound to confirm this:

 

  • declining sales graph “Half of small businesses have lost important data and 70% of them have lost it permanently” Source: Rubicon Consulting.
  •  “The average small business backs up only 60% of its company and customer data and only 1 in 5 backup on a daily basis” Source: Applied Research.
  •  “Among companies that have lost data, 1 in 3 have lost sales as a result and 1 in 5 have lost customers” Source: Rubicon Consulting.
  •  “One in five small businesses fall victim to cybercrime each year. And of those, some 60% go out of business within six months after an attack.” Source: National Cyber Security Alliance.
  •  “80% of businesses affected by a major incident either never reopen or close within 18 months” Source: Axa.

Out-of-businessTake a few minutes to consider what would happen to your business if a disaster should occur and your IT services stop working? What would be the consequences if you had no access to your data, customer records, accounting information? How much does your operation depend on the flow of email? Could you respond to your customers if you had no Internet access? How would corruption of your customer records affect your marketing and sales? If any of these were prolonged or permanent could you survive?

panic buttonMany businesses in Edinburgh and throughout Scotland rely heavily on their IT investment without realising how much it could cost if it were to fail. Do you remember the panic that set in when you last worked against the clock on a project and found that you could not access a computer, application or document? Getting Astute IT support specialists involved before this happens could be the best investment your business has ever made!

IT support is more critical to your business!

If you run a small business, your computer systems are the gateway to everything your business is and does, and you should outsource your hardware maintenance and software support. Somewhat like having a family physician who is aware of your medical history, Astute IT expert technicians know your equipment and your business can be a tremendous and immediate help when problems occur.

Team of expertsIf you have more than a couple of PC’s or are running a server then you will be sharing data between staff. It is important that this is safe, secure, protected against disaster and accessible at all times. The right IT support services will ensure that this is the case. How often do you have to put on your IT hat? How often do you find that the problem is beyond your skill set? With Astute IT you can feel secure in the knowledge that you have a team of IT support specialists that you can turn to in an emergency. Hiring the best IT services Edinburgh has to offer will give you peace of mind. IT support is an investment not a cost. In our experience it is an investment which gives a significant return time and time again.

signpostWhile we are Edinburgh based, we provide IT support services to small and medium business throughout Scotland, offering our wide range of services to customers in Alloa, Bathgate, Cumbernauld, Falkirk, Glasgow, Stirling and elsewhere. Though our customer base is mainly in the central belt of Scotland our reputation has spread and now we also have customers in areas as far apart as Aberdeen, Dundee, Kirkcaldy and Newcastle. Get the best IT Support Edinburgh has to offer now. Call Astute IT today.

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